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Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on. Identify the type(s) of service system used in the company or a certain part of the company. Create an 8 to 10-slide PowerPoint...
Successful management in information technology requires knowledge of the legal and ethical environment. Globalization, increasing commerce between graphical locations brought on by the ability to connect online, and the increasing mix of cultures bring...
Choose an e-commerce company and assess it in terms of the eight unique features of e-commerce technology described in Table 1 below. Which features does the company implement well, and which features poorly, in your opinion? Prepare a short memo to the president of...
