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Wal-Mart Case: Customer Profiling

Case
studies bring important concepts to life in actual situations by allowing

students to problem solve real life situations and come to
conclusions. The purpose
of this assignment is to get you actively engaged in integrating your learning
and applying the topics from the course to current business scenarios. These
cases should provide you with opportunities to further enhance your
understanding of ways to improve the organizations/departments in which you
will work. It will also help to foster your long-term understanding of
management and leadership, and the complexity of the issues managers/leaders
must face.

For
the case studies ANSWER ALL OF THE QUESTIONS of the case and any additional
questions assigned by the instructor. The write-up should be a minimum of 3
pages in length (word document). Case studies will be downgraded by 10 pts if
turned in late.

·
Wal-Mart Case: Customer
Profiling

  1. Why has Wal-Mart been so
    much more successful than its competitors?
  2. What market segment does
    its business model attract?
  3. What is Wal-Mart’s
    competitive advantage?
  4. Please list
    and explain all the factors that contributed to Wal-Mart’s failure entering the
    Chinese market?
  5. What
    mistakes did Wal-Mart make profiling their Chinese customers?
  6. If you were
    the manager in charge of this international expansion, how would handle this
    situation? Please provide a plan of action.
  7. based on
    your analysis, what would you advise the Wal-Mart’s Board of Directors to do?
    Should Wal-Mart remain in China or should they opt to withdraw from the market?

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