SOCIAL MEDIA POLICY

Developing a Personal Social Media Policy and understanding Technology Standards and Ethics Social workers are quickly discovering that a social media policies and technology policies reflecting current ethical standards can simultaneously protect clients and practitioners. A carefully constructed social media policy and technology policies that social workers share with their clients can prevent confusion and minimize the likelihood of ethics-related problems concerning boundaries, dual relationships, informed consent, confidentiality, privacy, and documentation. Ideally, a comprehensive social media ethics policy should address the most common forms of electronic communication used by clients and social workers: social networking sites, search engines, e-mail and text messages, location-based services, and consumer review sites (shared by Dr. Frederic Reamer): Instructions: This assignment has two parts: (1) Social Media Policy: Reflect on the questions and then use the following outline to develop a professional social media policy statement on each item below (1-2 paragraphs). You can use parts of the example provided as long as you cite; (2) briefly reflect on what ethical considerations influenced this policy (eg: Not accepting a client’s friend request is to protect the boundary of the professional relationship). This can be a few brief sentences. The purpose is for you to link the policy to social work ethics; and (3)the last part is a brief reflection on your professional thoughts regarding social media/technology. • Social networking sites: Friending” on Facebook, LinkedIn, Instagram, Snapchat, etc. o Boundaries issues o Rejection issues o Privacy issues (e.g., acquaintances in common) o Dual Relationships o Personal Disclosure • Search engines: To Google or not to Google o “Curiosity” searches o Crisis searches • E-mail and text messaging: • Electronic interactions o Privacy issues o Documentation issues • Is the email communication for administrative or therapeutic purposes? • How often must I check my email messages? (provide clients with written and verbal information about your policy) • Does email communication fall under HIPAA? • What are the confidentiality and privacy issues? • Do I need to document emails in the clinical record? • Office hours and outside of office hour parameters? • Should you have a separate personal email to keep business and work issues separate? • Location-based services: o Are clients aware of the privacy risks in regards to apps such as , Foursquare, Gowalla, Loopt when attending agency services • Consumer review sites: o How to avoid challenges related to public disclosures eg; Business review sites (e.g., Yelp, Healthgrades) • Briefly summarize your professional thoughts and concerns regarding social media and social work practice (1-2 paragraphs) and how this assignment will impact your practice. (2) SW Technology Standards: Reflect on the questions and provide response to the questions provided (this can be a few brief sentences). The purpose is to provide knowledge and skills of SW technology standards and how this will impact policies and standards of care. • How do you think telehealth will impact your practice of social work? • Have you had an opportunity to engage in telehealth in your field placement experience? If so, discuss your experience (ensuring all confidentiality standards)? • What do you think are the key concerns to consider when deciding to provide telehealth services? • What do you anticipate will be the greatest challenge for you in using technology in SW practice? • What do you anticipate will be the greatest benefits in suing technology in SW practice?