Quality and closeness to customers-Mentofacturing

A vision for American industrial excellence (See document I uploaded) Answer the following questions, 1. For a company like Chaparral Steel, why is a commitment to both its internal and external customers necessary? 2. As mentioned in the case study, research and development at Chaparral are integrated into product design and development. Do you think this is a good practice? Please explain. 3. Can a manufacturer be low-cost and high quality at the same time? Please explain. (Each ques​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​tion is in one paragraph, so a total of 3 paragraphs for this page. Please use the references from the document I provided.) Topics 2: The role of statistical process control (SPC) in quality improvement (1) What is the role of SPC in quality improvement? (2) Can quality improvement efforts be successful without statistical process control? Why or why not?