o Details of the plan
Persons involved
Time frame- utilize a Gantt chart
Quality control- ongoing & follow-up
• How will outcomes be evaluated?
• How will you measure success?
Risk management (address the weaknesses & threats of the SWOT analysis)
Promote positive factors identified from SWOT analysis (strengths & opportunities)
Communication plan
Proposed interventions
o Relevance
How will the project affect the community or institution (market analysis)
(increased compliance with standards, increased staff satisfaction/retention, etc.)
o Cost/benefit analysis
Costs
People
Physical (equipment, tools-phone-computer, etc.)
Marketing (advertising, promotional materials, etc.)
Organizational (downtime, short-term productivity loss, cultural change, etc.)
Other
Benefits
Financial (cost reduction, decreased expenses, etc.)
Operational (improved efficiency, enhanced quality/safety, increased productivity, etc.)
Market (increased awareness, greater market share, competitive advantage)
Customer (improved satisfaction, increased referrals, loyalty, improved outcomes, staff satis