Pharmacy Billing and Inventory Management

Question 1 (5 points)

Which category of controlled substance has no medicinal use in the United States?
Question 1 options:
A) C-IV

B)  C-III

C)  C-II

D)  C-I

Question 2 (5 points)

Mail-order companies usually fill up to a _ supply for certain maintenance drugs.
Question 2 options:
A) 90-day

B)  120-day

C)  180-day

D)  150-day

Question 3 (5 points)

What term refers to the portion of the prescription bill that the patient is responsible for paying?
Question 3 options:
A) Adjustment

B)  Coinsurance

C)  Copayment

D)  Premium

Question 4 (5 points)

_ are insurance plans that give patients more flexibility in choosing a physician compared to HMO insurance plans.
Question 4 options:
A) PPOs

B)  HRAs

C)  HSAs

D)  PCPs

Question 5 (5 points)

What's the correct action for a pharmacy technician to take if a patient's claim is rejected because their insurance coverage is inactive?
Question 5 options:
A) Contact the patient to obtain the details of their new insurance plan.

B)  Dispense a generic version of the medication.

C)  Refer the case to a pharmacist.

D)  Ask the insurance company to contact the patient.

Question 6 (5 points)

What's one of the inventory-related job duties for which the pharmacy technician is responsible?
Question 6 options:
A) Reconcile patient records with the amount of medication that was dispensed.

B)  Reconcile and balance monthly invoices each month.

C)  Ensure that drugs that are slower to move off the shelves are ordered in concentrated dosages.

D)  Ensure that all syrups are refrigerated.

Question 7 (5 points)

Schedule III–V drugs can be refilled up to __ times in a six-month period.
Question 7 options:
A) three

B)  four

C)  five

D)  six

Question 8 (5 points)

If a patient requires an early refill on medication for vacation purposes, what would the pharmacy technician do to try and have the claim approved by the patient's insurance company?
Question 8 options:
A) Contact the prescribing physician and request a new prescription.

B)  Charge the patient out-of-pocket but offer the option of a generic brand instead.

C)  Dispense the medication and put the order through when the medication was due to be released.

D)  Contact the insurance company and explain the situation.

Question 9 (5 points)

What form of technology is used to help keep stock levels maintained?
Question 9 options:
A) Self-dispensing machines

B)  Automated dispensing machines

C)  Automatic medication counters

D)  Point of sale machines

Question 10 (5 points)

Pseudoephedrine was strictly regulated after it became a main ingredient in the preparation of
Question 10 options:
A) heroin.

B)  methamphetamines.

C)  LSD.

D)  crack.

Question 11 (5 points)

The first set of numbers in a National Drug Code (NDC) number, which is assigned by the FDA, is known as the _ code.
Question 11 options:
A) safety

B)  package

C)  labeler

D)  product

Question 12 (5 points)

Prescribers authorized to dispense C-II drugs that decrease the effect of opiate withdrawal must have an "X" in their __ number.
Question 12 options:
A) WHO

B)  DEA

C)  AMA

D)  FDA

Question 13 (5 points)

Inventory technicians often use _ methods for accurate documentation of received shipment of medications.
Question 13 options:
A) periodic automatic replenishment

B)  manufacturer back-ordering

C)  bar-code scanning

D)  prescription inventory

Question 14 (5 points)

Which is an example of a High Alert medication?
Question 14 options:
A) Saline liquid

B)  Aspirin

C)  Heparin

D)  Glucose infused water

Question 15 (5 points)

To which organization does a pharmacy technician submit a form to order C-IIs?
Question 15 options:
A) FDA

B)  CDC

C)  DEA

D)  WHO

Question 16 (5 points)

The FDA is currently under the authority of the
Question 16 options:
A) Department of Health, Education, and Welfare.

B)  Department of Agriculture.

C)  Department of Health and Human Services.

D)  Public Health Service.

Question 17 (5 points)

HMO plans typically offer _ than PPO plans.
Question 17 options:
A) higher quality treatment

B)  higher out-of-pocket cost

C)  lower out-of-pocket cost

D)  a less restrictive formulary

Question 18 (5 points)

What acronym is given to the type of insurance plan that partners with healthcare providers who are willing to drop their rates to bring down the cost of health insurance?
Question 18 options:
A) HMA

B)  DUE

C)  WHA

D)  HMO

Question 19 (5 points)

Opioids, benzodiazepines, and central nervous system stimulants are considered
Question 19 options:
A) hallucinogens.

B)  Schedule I drugs.

C)  illicit drugs.

D)  controlled substances.

Question 20 (5 points)

Along with maintaining adequate stock levels, what's an example of another duty for which the pharmacy technician is responsible?
Question 20 options:
A) Offering patients counseling and advice on managing their conditions

B)  Appropriate drug storage

C)  Ensuring that the patient is prescribed the correct medication for the specific symptoms

D)  Always offering the generic brand of medication first