Management of Quality
Management of Quality;
Questions
1)
A)Â Â Â What is a House of Quality? What is the purpose of using House of Quality? Â Â Â (200 words)
B)Â Â Â Describe the various elements of House of Quality and how it is used. Â Â Â (400 words)
C)Â Â Â Think of a simple product, and build a House of Quality for this product (at least 5 customer requirement and 5 design requirements). You may have to put yourself in the shoes of both a designer as well as a consumer of this product to fill up the House of Quality and then write 500 words explanation of your house of quality .
2)Â Â Â Computer upgrades have a nominal time of 80 minutes. Samples of five observations each have been taken, and the results are as listed.
Please write all your calculation steps.
SAMPLE
1Â Â Â 2Â Â Â 3Â Â Â 4Â Â Â 5Â Â Â 6
79.2Â Â Â 80.5Â Â Â 79.6Â Â Â 78.9Â Â Â 80.5Â Â Â 79.7
78.8Â Â Â 78.7Â Â Â 79.6Â Â Â 79.4Â Â Â 79.6Â Â Â 80.6
80.0Â Â Â 81.0Â Â Â 80.4Â Â Â 79.7Â Â Â 80.4Â Â Â 80.5
78.4Â Â Â 80.4Â Â Â 80.3Â Â Â 79.4Â Â Â 80.8Â Â Â 80.0
81.0Â Â Â 80.1Â Â Â 80.8Â Â Â 80.6Â Â Â 78.8Â Â Â 81.1
a)Â Â Â Calculate the three sigma control limits for the mean and range chart. Write the steps supporting your calculations.
b)Â Â Â Is the process in control? Explain.
Please provide an electronic copy of your coursework on submission.
Deadline Date for Submission of Coursework:
Tuesday, 9th December 2014 at 1400.
Students will be notified via Moodle and in the class if there is any change (postponement) in the deadline
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