Documenting information technology services and procedures (e.g., instructions, specifications) to support organizational needs.
Installing devices and applications for users/clients.
Updating devices and applications for users/clients.
Analyzing business processes to recommend information technology solutions utilizing industry best practices.
Designing and developing software components in accordance with organizational standards and best practices.
Testing information technology solutions to ensure they meet the organization’s needs.
Communicating technical information to non-technical people in clear language to ensure comprehension. Information Technology Associate Training and Experience Evaluation
Performing research and data gathering to find solutions and solve problems.
Interpreting customer requests to meet service needs and resolve problems.
Maintaining priorities to ensure timely completion of projects/assignments.
Setting goals and priorities to allow for timely completion of work.
Analyzing information to find the best solution to solve problems.