How a health care process could be improved using the needs analysis phase

(1)Describe how a health care process could be improved using the needs analysis phase in the system life cycle and the performance requirement phase. In your explanation, provide an example of how they might be applied to a systems redesign for a clinical problem or system.
(2)Use chapters 5-6 of Systems Engineering: Principles and Practice. and
use chapter 3 of Project Management for Healthcare Informatics as a guide for the essay.