Dispute Resolution-Unions

Two primary means of dealing with disputes and grievances within a workplace are arbitration and mediation. Write a full 2-page paper on alternative dispute resolution, focusing on a clear definition of mediation and arbitration, the differences between them, the processes used in each, and relative advantages and disadvantages. Include a brief discussion on the means of selecting arbitrators and mediators and the considerations in their selection. Sources should be peer reviewed and less than 5 years old.