Identify and describe the problem that you have observed in the literature. Your observations must be supported by citations. Be specific and thorough in your description. Add data to support your assertions (i.e.: number of wickets that are defective, etc.). Include 2 - 3 research questions that will be used to guide your study.
Example: Widget sales have decreased by 10% per year between 2015 – 2019 (Jones, 2020). Along with decreased sales, there has been an increase in widget repairs and returns at a rate of 5% per year during this same period (Smith, 2019). Other corporations began producing widget-like products and are increasing their sales base (Harrison & Sanchez, 2018). Research questions that will be used to investigate this problem are:
- Is there a correlation between customer satisfaction and decreased sales between 2015 and 2019?
H0 There is no correlation between customer satisfaction and decreased sales between 2015 and 2019.
H1 There is a correlation between customer satisfaction and decreased sales between 2015 and 2019. - Is there a correlation between customer satisfaction and increased widget repairs and returns between 2015 and 2019?
H0 There is no correlation between customer satisfaction and increased widget repairs and returns between 2015 and 2019.
H1 There is a correlation between customer satisfaction and increased widget repairs and returns between 2015 and 2019. - Is there significant difference in customer satisfaction between ***; ***; ***; ***?
H0 There is a significant difference in customer satisfaction between ***; ***; ***; **