Dealing with the aftermath of a tragedy

How do you deal with the aftermath of a tragedy? Working with staff to return to a sense of “normalcy” after a
traumatic event can be difficult and challenging. In addition to providing support for staff, you must consider the
event’s impact on clients as well. As an administrator, you can integrate your clinical and administrative social
work skills for intervention at multiple levels within an organization when you address trauma, as well as
conflicts in the workplace. As an administrator, you must also be able to develop a plan of action that will
include conflict resolution and support for staff, clients, and other appropriate stakeholders to enable them to
move forward after their traumatic experience.
For this Discussion, you focus on the Social Work Supervision Trauma Within Agencies case study.
Post an explanation of the types of skills the social work administrator demonstrated as she addressed the
problem of Carla’s absence at work and the trauma-related events that followed. Be sure to include an analysis
of the administrator’s use of conflict resolution skills. Finally, identify one aspect of the case study that would be
most challenging to you if you were the administrator, and explain why.