BASEBALL SHOP small business that needs an influx of technology to grow.

● You will assume you own a (BASEBALL SHOP) small business that needs an influx of technology to grow. ○ For example: assume you own a small (baseball shop) flower shop. ○ This flower shop is still stuck in the 1980s. Assume it is not technology driven. ● Ask yourself some of the following questions and answer them in the first part of your paper. ○ How do customers currently contact you with questions? ○ How do customers contact you to place orders? ○ How are orders documented? ○ How are orders tracked? ○ How do you know an order is ready? ○ How are customers notified their order is ready? ○ How do customers get their orders? ○ How do you know how much inventory you have? ○ What process do you use to order more inventory? ● Ask yourself the following questions and answer them in the next section. ○ Can technology help solve any of these issues? ○ What technologies would you use to solve the issues? ● How would these technologies work together? Answer this in the next section. ○ How would you tie these together? ○ What have you learned in any of the case studies we have done that might apply? ○ When you are done with this section I should be able to see a logical system in place that improves the flower shop's processes. ● End with a conclusion section. ○ Sum up what you did ● Your PowerPoint will summarize all that you accomplished for the business. ● Also, please do not take your small town flower shop from a one-person operation and try and turn it into 1-800-Flowers. ○ This isn't realistic. ○ Pick simple, proven technologies and describe how they will work together to improve the operation. ■ For example: do not hire out a 24-hour a-day call center to take orders 365 days a year around the world....