Administrator Challenges

Imagine that you are an administrator leading a human services organization that is experiencing several challenges, such as high turnover among staff, poor lines of communication between employees, a lack of diversity amongst your staff, and overall low level of employee satisfaction with the current organizational culture. Describe this fictional organization (e.g., what it aims to do, and the clients you work with, etc.) and evaluate the impact that these issues may have on the delivery of services that are rendered. How would you address the challenge? As you reflect on how you would address the challenge, what are the decision-making approaches that guided your choice of approach?
Option 2: Professional Challenges
Imagine that you are a human services professional working with a client facing a challenge or situation. Choose the challenge or situation that this client might face (e.g., alcoholism, domestic violence, homelessness, poverty, terminal illness, etc.) and summarize the presenting challenge(s) and needs. Considering the challenge or situation faced by your client, explain an approach you would take. Analyze cultural competence elements as identified in the National Organization for Human Services’ Ethical Standards for Human Services Professionals (Links to an external site.) that direct practice professionals should integrate in the successful delivery of this technique (e.g., awareness of one’s own cultural background, recognition of multiculturalism, respecting cultural diversity, etc.). As you reflect on how you would address the challenge, what are the decision-making approaches that guided your choice of approach?