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1​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​. What is the Voluntary Health Insurance Scheme (VHIS)? https://www.gov.hk/en/residents/government/publication/consultation/docs/2015/VHIS.pdf 2. I found a video on YouTube where you can learn about the big picture of VHIS, you can also formulate their idea in your own words as well. https://www.youtube.com/watch?v=idUkkUKTQMA&t=181s&ab_channel=bennyli 3. Please draw 1-2 graph about the tools for process management (with Health-related examples) and put it in appendix: lecture 4, page 12-33 4. Please use DMAIC process and/or PDSA cycle in recommendation part (lecture 6) 5. Thank you very much…for real…. ————————————————————— In view of the rapid ageing demographic population, medical technology development and higher social expectations, those factors have caused higher utilisation and medical inflation. Thus, the public healthcare system has posed a challenge to maintain the highest service quality and lowest costs. According to the Food and Health Bureau (2021), the proportion of public expenditure in total healthcare expenditure has increased from 40% in 1989/90 to 54% in 2019/20. While 90% of inpatient medical services in Hong Kong are provided by the public sector, public-private imbalance has brought a heavy medical burden in maintaining a sustainable development. Since 1999, healthcare system reform has already been discussed and suggested by the Hong Kong government and Harvard University. In the 2008 healthcare reform consultation, the government once proposed six supplementary financing schemes, including compulsory private medical insurance and personal medical savings accounts. However, the public generally did not accept com​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​pulsory schemes at that moment. In order to alleviate the heavy medical burden caused by an aging population and medical inflation, the government had finally proposed to let individuals purchase VHIS as a long-term supplementary financing. To increase the protection level of existing insurance services, and reduce the over-reliance on public hospitals and balance the public-private medical services. VHIS is a policy to regulate the indemnity hospital insurance plans offered to individuals by insurance companies, and the participation by insurance companies and consumers are voluntary. It consists of two types of insurance plans. First, a standard plan provides basic protection. Second, flexi plan is a top-up protection which has more coverage. ————————————————————— Format: A4 papers (font size: 12; font: Times New Roman; single line spacing, at least 1-inch margin at each side). ————————————————————— Content: 1. Introduction (brief background information) 2. Objectives (normally two to three for an academic assignment of this scope): analyse the operation management of VHIS to health service in Hong Kong 3. Brief Literature Review (a very brief review of the major areas of the chosen topic) 4. Discussion/Analysis/Observations – Application of selected theories or concepts of operations management to discuss/analyse the chosen topic – Observations based on brief literature review 5. Recommendations – Recommendations for various stakeholders of the chosen topic, for example the government, health services organisations, healthcare professionals, patient groups, and/or the general public – Recommendations from​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​ the clinical/managerial perspectives 6. Conclusions 7. References (use APA 7th edition referencing style) 8. Appendix

Sample Answer

Compelling correspondence is essential to the achievement all things considered but since of the changing idea of the present working environments, successful correspondence turns out to be more troublesome, and because of the numerous impediments that will permit beneficiaries to acknowledge the plan of the sender It is restricted. Misguided judgments.In spite of the fact that correspondence inside the association is rarely completely open, numerous straightforward arrangements can be executed to advance the effect of these hindrances.

Concerning specific contextual analysis, two significant correspondence standards, correspondence channel determination and commotion are self-evident. This course presents the standards of correspondence, the act of general correspondence, and different speculations to all the more likely comprehend the correspondence exchanges experienced in regular daily existence. The standards and practices that you learn in this course give the premise to additionally learning and correspondence.

This course starts with an outline of the correspondence cycle, the method of reasoning and hypothesis. In resulting modules of the course, we will look at explicit use of relational connections in close to home and expert life. These incorporate relational correspondence, bunch correspondence and dynamic, authoritative correspondence in the work environment or relational correspondence. Rule of Business Communication In request to make correspondence viable, it is important to follow a few rules and standards. Seven of them are fundamental and applicable, and these are clear, finished, brief, obliging, right, thought to be, concrete. These standards are frequently called 7C for business correspondence. The subtleties of these correspondence standards are examined underneath: Politeness Principle: When conveying, we should build up a cordial relationship with every individual who sends data to us.

To be inviting and polite is indistinguishable, and politeness requires an insightful and amicable activity against others. Axioms are notable that gracious “pay of graciousness is the main thing to win everything”. Correspondence staff ought to consistently remember this. The accompanying standards may assist with improving courtesy:Preliminary considering correspondence with family All glad families have the mystery of progress. This achievement originates from a strong establishment of closeness and closeness. Indeed, through private correspondence these cozy family connections become all the more intently. Correspondence is the foundation of different affiliations, building solid partners of obedient devotion, improving family way of life, and assisting with accomplishing satisfaction (Gosche, p. 1). In any case, so as to keep up an amicable relationship, a few families experienced tumultuous encounters. Correspondence in the family is an intricate and alluring marvel. Correspondence between families isn’t restricted to single messages between families or verbal correspondence.

It is a unique cycle that oversees force, closeness and limits, cohesiveness and flexibility of route frameworks, and makes pictures, topics, stories, ceremonies, rules, jobs, making implications, making a feeling of family life An intelligent cycle that makes a model. This model has passed ages. Notwithstanding the view as a family and family automatic framework, one of the greatest exploration establishments in between family correspondence centers around a family correspondence model. Family correspondence model (FCP) hypothesis clarifies why families impart in their own specific manner dependent on one another ‘s psychological direction. Early FCP research established in media research is keen on how families handle broad communications data. Family correspondence was perceived as an exceptional scholastic exploration field by the National Communications Association in 1989. Family correspondence researchers were at first impacted by family research, social brain science, and relational hypothesis, before long built up the hypothesis and began research in a family framework zeroed in on a significant job. Until 2001, the primary issue of the Family Communication Research Journal, Family Communication Magazine, was given. Family correspondence is more than the field of correspondence analysts in the family. Examination on family correspondence is normally done by individuals in brain science, humanism, and family research, to give some examples models. However, as the popular family correspondence researcher Leslie Baxter stated, it is the focal point of this intelligent semantic creation measure making the grant of family correspondence special. In the field of in-home correspondence, correspondence is normally not founded on autonomous messages from one sender to one beneficiary, yet dependent on the dynamic interdependency of data shared among families It is conceptualized. The focal point of this methodology is on the shared trait of semantic development inside family frameworks. As such, producing doesn’t happen in vacuum, however it happens in a wide scope of ages and social exchange.

Standards are rules end up being followed when performing work to agree to a given objective. Hierarchical achievement relies significantly upon compelling correspondence. So as to successfully impart, it is important to follow a few standards and rules. Coming up next are rules to guarantee powerful correspondence: clearness: lucidity of data is a significant guideline of correspondence. For beneficiaries to know the message plainly, the messages ought to be sorted out in a basic language. To guarantee that beneficiaries can without much of a stretch comprehend the importance of the message, the sender needs to impart unmistakably and unhesitatingly so the beneficiary can plainly and unquestionably comprehend the data.>

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