Systems and Operations Management

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all information provided within attached file,

a writer have to use following books:

1) http://www.amazon.com/Operations-Management-Nigel-Slack-ebook/dp/B00J8OSQMS/ref=sr_1_sc_1?ie=UTF8&qid=1420486389&sr=8-1-spell&keywords=oprations+managements+nigel+slack

2) http://www.ebay.com/itm/181569237832?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

London School
of Business &
Finance (LSBF)
Module
Assignment
Title
Assignment
Type
Word Limit
Weighting
Student Cohort
Issue Date
Submission Date
Feedback Date
Issued by
(Assessor)
Internal Verifier
Plagiarism
Systems and Operations Management
Individual Assignment
4000 (+ 500 words maximum allowed)
100%
25th November
19th January
Roger Bradburn
Amir Hashmi
When submitting work for assessment, students should be aware of the
LSBF guidance and regulations in concerning plagiarism. All submissions
should be your own, original work.
You must submit an electronic copy of your work. Your submission
will be electronically checked.
Harvard
Referencing
The Harvard Referencing System must be used. The Wikipedia website
must not be referenced in your work.
Learning
Outcomes
On successful completion of this assignment you will be able to:
1. Critically appraise the ways in which the operations and information
2.
3.
4.
5.
Grading Criteria
systems functions contribute to an organisation’s competitiveness
and strategic direction.
Synthesise and evaluate complex information on IT related issues
Identify and justify the information required to establish and
implement effective operational decisions, with particular reference
to change management.
Critically assess organisations from systems, information and
business process perspective.
Appreciate how key organisational behaviour concepts such as
structure, motivation, culture and work groups and teams impact
and influence the role of people within the broad operations of the
organisation.
Postgraduate Grading Criteria for this assignment is available at the end of
this document.
Scenario
You are an operations management consultant who has been asked to
critically analyse the operations function in a well-known company. The aim
of the report is to assist the senior management, better understand their
operations strategy and help them develop a strategic plan for the future.
Your Task
Given the above information, you are asked to produce a report as follows:
You should choose a suitable company in either the manufacturing or
service sector. The company should be one that is well known to you or one
that can be researched in some depth. Larger organisations such as those
on the FTSE 100 Index are more likely to have this information available.
Once you have chosen the company, you should provide the following:
1) A critical review of the organisational approach to operations
strategy. Your report should consider how the operation adds value
and how it relates to its business environment. (LO1, LO3, LO4)
(40% of the available marks)
2) A critical analysis of how information system creates competitive
advantage in the operations. (LO1, LO2, LO4) (40% of the available
marks)
3) A critical review of the operations approach to job design. (LO1,
LO3, LO5) (20% of the available marks)
Guidelines
Please read all questions and information provided carefully. The answer
should be made in appropriate length keeping in view the requirement of
each question and total word counts allowed. In addition, your assignment
should demonstrate the following qualities:
A critical appreciation of relevant literature and its use to support argument,
substantiate calculations and other aspects of the assignment.
Taking ownership of the content, being prepared to debate and argue a
personal position, and providing evidence of evaluative skills. A submission
made up of extracts from published sources which is descriptive or simply
just theoretical regurgitation is not acceptable. Your submission must have
an interpretation and consideration of the challenges and issues of taking
theory into practice.
Logical flow of ideas and treatment; appropriate selection of real world
factors related to the companies under scrutiny.
Evidence of additional personal research, and the ability to analyse material
from a variety of appropriate relevant perspectives.
Presentation, structure, appropriateness of methodology, breaking into
section headings/subheadings, tidiness.
Marks will be awarded for proper referencing and originality of work. Also
note that plagiarism is a serious offence and your submission will be
electronically checked.
Your report must be handed in electronically no later than given date of
submission.
Grading Criteria
Criteria
A
Comprehensive and
correctly structured
assessment. Style of
Generic
writing is very fluent
skills: communication and develops a
and presentation. coherent and logical
argument. Excellent
referencing.
Demonstrates excellent
knowledge of theory
and provides critical
theoretical
underpinning. Very
good interpretations
and summarising of
Knowledge &
main themes.
Understanding
Excellent use of
theoretical and
conceptual models to
guide analysis linked
with a critical discussion
of main themes.
Deconstructs the major
themes used in the
Analysis
argument.
B
C
Well-structured report
which follows
appropriate format but
some aspects of layout
and referencing could
be improved. Style of
writing is fairly fluent.
Good referencing.
Wide range of
knowledge
demonstrated and
evidence of good
understanding of the
topic.
Good report in most aspects
but suffers from variations in
quality and the layout
contains some
inadequacies. Style of
writing is satisfactory.
Referencing needs
improving.
Good range of knowledge
demonstrated but
weaknesses in key
areas. Some understanding
displayed of the topic.
Ability to interpret and Summary and interpretation
summarise succinctly. are satisfactory.
Use of theory and concepts
Very good use of the limited but
theoretical and
relevant. Application could
conceptual models with be improved and there is a
good critical discussion tendency towards
and application.
description.
Synthesis/
Creativity/
Application
Good evidence of
deconstruction.
Very good account of
Logical presentation of main themes with
themes with appropriate sound
examples being
application. Good
demonstrated. Very
attempt at applying
good demonstration of models to the
synthesis. Models have argument. .Fairly good
been clearly applied to attempt at synthesising
the argument.
the salient points.
Evaluation
Shows clear evidence of
in-depth critical
reflection and
evaluation of the
argument by providing
a robust defence of the
opinions presented in
the assessment.
Must provide more evidence
of deconstruction.
D
Very poor report which is
incorrectly structured and
contains major errors and
omissions. Style of writing
lacks coherence and
fluency. Poor referencing.
Very poor range of
knowledge demonstrated
and there are major
weaknesses evident in
interpretation and
understanding.
No clear interpretation of
main themes.
Very poor use of theory
and very little application of
concepts.
Very little description with
not much evidence of
analysis.
Good account of main
themes with some attempt
at application. Limited
evidence of synthesis.
Very poor account of main
themes with little or no
application. No links
between models and
argument.
Shows evidence of
critical reflection and
evaluation and a fairly Shows some evidence of
cohesive defence of
critical reflection but could
the argument
have been developed.
Shows little or no evidence
of critical reflection and
needs to be much more
developed. There is no
defence of the opinions
presented.

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Concerning specific contextual analysis, two significant correspondence standards, correspondence channel determination and commotion are self-evident. This course presents the standards of correspondence, the act of general correspondence, and different speculations to all the more likely comprehend the correspondence exchanges experienced in regular daily existence. The standards and practices that you learn in this course give the premise to additionally learning and correspondence.

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This course starts with an outline of the correspondence cycle, the method of reasoning and hypothesis. In resulting modules of the course, we will look at explicit use of relational connections in close to home and expert life. These incorporate relational correspondence, bunch correspondence and dynamic, authoritative correspondence in the work environment or relational correspondence. Rule of Business Communication In request to make correspondence viable, it is important to follow a few rules and standards. Seven of them are fundamental and applicable, and these are clear, finished, brief, obliging, right, thought to be, concrete. These standards are frequently called 7C for business correspondence. The subtleties of these correspondence standards are examined underneath: Politeness Principle: When conveying, we should build up a cordial relationship with every individual who sends data to us.

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It is a unique cycle that oversees force, closeness and limits, cohesiveness and flexibility of route frameworks, and makes pictures, topics, stories, ceremonies, rules, jobs, making implications, making a feeling of family life An intelligent cycle that makes a model. This model has passed ages. Notwithstanding the view as a family and family automatic framework, one of the greatest exploration establishments in between family correspondence centers around a family correspondence model. Family correspondence model (FCP) hypothesis clarifies why families impart in their own specific manner dependent on one another ‘s psychological direction. Early FCP research established in media research is keen on how families handle broad communications data. Family correspondence was perceived as an exceptional scholastic exploration field by the National Communications Association in 1989. Family correspondence researchers were at first impacted by family research, social brain science, and relational hypothesis, before long built up the hypothesis and began research in a family framework zeroed in on a significant job. Until 2001, the primary issue of the Family Communication Research Journal, Family Communication Magazine, was given. Family correspondence is more than the field of correspondence analysts in the family. Examination on family correspondence is normally done by individuals in brain science, humanism, and family research, to give some examples models. However, as the popular family correspondence researcher Leslie Baxter stated, it is the focal point of this intelligent semantic creation measure making the grant of family correspondence special. In the field of in-home correspondence, correspondence is normally not founded on autonomous messages from one sender to one beneficiary, yet dependent on the dynamic interdependency of data shared among families It is conceptualized. The focal point of this methodology is on the shared trait of semantic development inside family frameworks. As such, producing doesn’t happen in vacuum, however it happens in a wide scope of ages and social exchange.

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Systems and Operations Management

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