CHC60112 ADVANCED DIPLOMA OF DISABILITY
CHCORG620D Promote and Represent the Service
Assessment Requirement 1 – Question and Answer
1. Why should you promote your service to the community?
2. What steps are involved in preparing a presentation to promote your service? List and describe
each step.
3. List and scribe at least 4 groups that might be considered stakeholders in a community service?
4. How can you make involvement in your service more appealing to people?
5. What types of information could you prepare and use for promotion of your service to the
community?
6. What methods could your use to review your profile in the community?
7. What types of information might you need to give to the community about your service?
8. What types of community activities might you consider becoming involved in?
9. How can you encourage staff members to participate in activities?
10. How can you utilise the press to promote your organisation/service?
11. What do you need to do to represent your service in the best possible way?
12. What do you need to consider when responding to negative publicity?
Assessment Requirement 2 – Research
You are required to research relevant aspects relating to the community service
Step 1 Research – community service information
A. Research and discuss current trends in client service delivery
B. Research and identify a range of coordination organisations and their provision of service in your
local area
C. Research relevant current issues, concerns and debates surrounding the community service sector
D. Research relevant accreditation principles and service standards
Assessment Requirements 3 – Case Study
Your task is to read the following case study then prepare an activity that will promote the organisation and its services in the best possible way.
Scenario:
You are the senior manager for the Bowman Community Centre and have been asked by stakeholders to improve the community profile of the organisation. The centre has been set up to assist clients with a mental illness to live and work in the community with assistance. They provide in home care, health care, counselling, meals on wheels and a transport service for clients with a mental illness.
Your task is to outline the following in relation to this problem:
• What are the main issues that the community has identified?
• Who would you seek advice from in relation to the issues?
• Who would you nominate as the spokesperson?
• What methods would you use to address the communities issues with the centre?
• How would you address the negative publicity?
• How would you promote the service to increase public awareness?
• What method of presentation would you use?
• Who would you aim this promotion at?
• How could you get the community involved?
• How would you review the profile of the service?
• How could you encourage staff members to assist?
• How could the press be utilised in this situation?
• What types of information should be provided?
• How could you ensure you represented the centre in the best possible light given the recent publicity?
You will need to prepare a 10 minute presentation for class and submit it for assessment along with your report. Please ensure you prepare a plan or strategy for this promotion outlining resources you will need, approximate dates, venues required and any other information needed. This assessment should include everything required for implementing the promotion and dealing with negative publicity.
Compelling correspondence is essential to the achievement all things considered but since of the changing idea of the present working environments, successful correspondence turns out to be more troublesome, and because of the numerous impediments that will permit beneficiaries to acknowledge the plan of the sender It is restricted. Misguided judgments.In spite of the fact that correspondence inside the association is rarely completely open, numerous straightforward arrangements can be executed to advance the effect of these hindrances.
Concerning specific contextual analysis, two significant correspondence standards, correspondence channel determination and commotion are self-evident. This course presents the standards of correspondence, the act of general correspondence, and different speculations to all the more likely comprehend the correspondence exchanges experienced in regular daily existence. The standards and practices that you learn in this course give the premise to additionally learning and correspondence.
This course starts with an outline of the correspondence cycle, the method of reasoning and hypothesis. In resulting modules of the course, we will look at explicit use of relational connections in close to home and expert life. These incorporate relational correspondence, bunch correspondence and dynamic, authoritative correspondence in the work environment or relational correspondence. Rule of Business Communication In request to make correspondence viable, it is important to follow a few rules and standards. Seven of them are fundamental and applicable, and these are clear, finished, brief, obliging, right, thought to be, concrete. These standards are frequently called 7C for business correspondence. The subtleties of these correspondence standards are examined underneath: Politeness Principle: When conveying, we should build up a cordial relationship with every individual who sends data to us.
To be inviting and polite is indistinguishable, and politeness requires an insightful and amicable activity against others. Axioms are notable that gracious “pay of graciousness is the main thing to win everything”. Correspondence staff ought to consistently remember this. The accompanying standards may assist with improving courtesy:Preliminary considering correspondence with family All glad families have the mystery of progress. This achievement originates from a strong establishment of closeness and closeness. Indeed, through private correspondence these cozy family connections become all the more intently. Correspondence is the foundation of different affiliations, building solid partners of obedient devotion, improving family way of life, and assisting with accomplishing satisfaction (Gosche, p. 1). In any case, so as to keep up an amicable relationship, a few families experienced tumultuous encounters. Correspondence in the family is an intricate and alluring marvel. Correspondence between families isn’t restricted to single messages between families or verbal correspondence.
It is a unique cycle that oversees force, closeness and limits, cohesiveness and flexibility of route frameworks, and makes pictures, topics, stories, ceremonies, rules, jobs, making implications, making a feeling of family life An intelligent cycle that makes a model. This model has passed ages. Notwithstanding the view as a family and family automatic framework, one of the greatest exploration establishments in between family correspondence centers around a family correspondence model. Family correspondence model (FCP) hypothesis clarifies why families impart in their own specific manner dependent on one another ‘s psychological direction. Early FCP research established in media research is keen on how families handle broad communications data. Family correspondence was perceived as an exceptional scholastic exploration field by the National Communications Association in 1989. Family correspondence researchers were at first impacted by family research, social brain science, and relational hypothesis, before long built up the hypothesis and began research in a family framework zeroed in on a significant job. Until 2001, the primary issue of the Family Communication Research Journal, Family Communication Magazine, was given. Family correspondence is more than the field of correspondence analysts in the family. Examination on family correspondence is normally done by individuals in brain science, humanism, and family research, to give some examples models. However, as the popular family correspondence researcher Leslie Baxter stated, it is the focal point of this intelligent semantic creation measure making the grant of family correspondence special. In the field of in-home correspondence, correspondence is normally not founded on autonomous messages from one sender to one beneficiary, yet dependent on the dynamic interdependency of data shared among families It is conceptualized. The focal point of this methodology is on the shared trait of semantic development inside family frameworks. As such, producing doesn’t happen in vacuum, however it happens in a wide scope of ages and social exchange.
Standards are rules end up being followed when performing work to agree to a given objective. Hierarchical achievement relies significantly upon compelling correspondence. So as to successfully impart, it is important to follow a few standards and rules. Coming up next are rules to guarantee powerful correspondence: clearness: lucidity of data is a significant guideline of correspondence. For beneficiaries to know the message plainly, the messages ought to be sorted out in a basic language. To guarantee that beneficiaries can without much of a stretch comprehend the importance of the message, the sender needs to impart unmistakably and unhesitatingly so the beneficiary can plainly and unquestionably comprehend the data.>